Welcome to Horrangi IT Professional Services
At Horrangi Business Solutions (HBS), we view IT service management, often referred to as ITSM, as the way we, as an IT team, handle the complete delivery of IT services to our valued customers. This
encompasses all the procedures and actions required to design, develop, provide, and maintain IT services. Our fundamental principle at HBS is the belief that IT should be provided as a service.
Misconceptions often arise among individuals regarding ITSM due to their day-to-day interactions with IT. Contrary to popular belief, our ITSM teams at HBS oversee a wide range of workplace technology, including laptops, servers, and mission-critical software applications.
At HBS, we adhere to the ITIL framework, which is widely recognized as the primary approach to ITSM, defining several core processes that are crucial to our operations. Here are just a few of these essential processes.
We offer a comprehensive suite of specialized IT solutions tailored to meet your business needs. Our dedicated team of experts is committed to delivering exceptional value through the following core services:
Information Management
Efficiently organize and optimize your data resources. Our Information Management service ensures seamless access to critical information, empowering you to make informed decisions with confidence.
Power BI / Tableau Developer
Transform raw data into powerful insights with our expert developers. We craft visually captivating dashboards and reports using industry-leading tools like Power BI and Tableau, enabling you to unlock the true potential of your data.
Virtual Health Administration
Streamline administrative processes in the healthcare sector. Our virtual administration service handles tasks such as appointment scheduling, billing, and compliance management, providing a seamless healthcare experience.
Project Management
From concept to completion, we orchestrate your projects with precision. Our Project Management expertise ensures efficient resource allocation, risk mitigation, and timely delivery, all while keeping your objectives at the forefront.
Knowledge Management
Unleash the full potential of your organizational knowledge. Our Knowledge Management service establishes robust systems to capture, organize, and distribute expertise, fostering a culture of continuous improvement and innovation.
Service Desk Support
Keep your operations running smoothly with our responsive technical support. Our Service Desk experts promptly address IT-related challenges, offering reliable solutions and ensuring uninterrupted productivity.
Network and System Administration
Maintain a robust technological infrastructure with our seasoned administrators. We handle server setups, network configurations, data security, and troubleshooting, providing a solid foundation for your digital operations.
